Our team members professionally sell and service all customers with solutions benefiting all stakeholders.
Our Vision...
Espresso Midwest will be the preferred partner; providing creative and innovative solutions.
Our Values...
Putting the Customer First
We recognize that our customers' needs are our #1 priority. We will be proactive in our approach to serving them, working together to develop solutions in a fun and safe environment. We are committed to taking personal ownership of each customer interaction, seeking to provide solutions in a manner that is most convenient for them, with a positive, can-do attitude. We recognize that service excellence will set us apart and is a strategy that results in a win for both our customers and the Company.
Uncompromised Character
We will conduct our business with the highest level of integrity and will insist on always treating others with fairness, respect, and dignity. We will stay true to our word in everything we do, will be honest in our conduct and will accept responsibility for demonstrating ethical behavior.
Excellence
We will strive for personal and professional excellence by working to provide more than is expected to our customers. We will partner with the Company in sharing mutual responsibility for personal and professional growth as the conduit for continuous improvement. We will hold each other accountable for putting words into action and will take the time to recognize successes, large and small, along the way.
Results-OrientedExecution
We believe that the best results are delivered when team members clearly understand what is expected and are given the opportunity to perform to their fullest potential through learning opportunities and empowerment. We will honor all creativity and ideas as positive contributions toward future success and will listen attentively and communicate skillfully in pursuit of customer and Company goals. We are committed to spotlight and reward performance that achieves desired results.
Rewarding Relationships
We will strive to build and maintain solid relationship with our customers and amongst ourselves through teamwork, loyalty and effective two-way communication. We will honor confidentiality when needed, respect authority and seek to inspire others through a motivating and fun work environment.